From the monthly archives:

October 2004

Key Role: SVP of Cross-Channel Customer Experience (or Equivalent)

by Karl on October 28, 2004

Keynote Study Shows Dell and Amazon Deliver Best Online Customer Experience

by Karl on October 26, 2004

consumers researching online led to 70% more spending offline than online

by Karl on October 7, 2004

experience design – the first 1,000 dead

by Karl on October 3, 2004

TiddlyWiki – the one page, client side wiki

by Karl on October 3, 2004

shocktober web sites

by Karl on October 3, 2004

wordpress migration from movabletype

by Karl on October 2, 2004

be patient as I move over to wordPress

by Karl on October 2, 2004

moving to wordpress this weekend

by Karl on October 1, 2004