2006 August

Social Strategy & Design by @KarlLong

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SecondLife Natives Are Restless

As brands fall over themselves to get into SecondLife they are just beginning to find out that the “residents” of SecondLife are not just passive consumer avatars, and SecondLife is not a virtual-mall. It really is a co-creative environment where many of the residents are constituents, virtual citizens that have a hand in shaping it. On SecondLife’s third birthday the residents put on some protests about Linden Labs lifting the requirement that you need a credit card to enter SecondLife.

Well the residents are now fighting for the right to vote, virtual civil rights for avatars. What represents a watershed moment a group called the Second Life Liberation Army (SLLA) has begun millitary operations, and has taken over the American Apparal store and is stopping any residents from shopping there.

The SLLA selected as its first target the American Apparel Store in SL. Volunteers from the SLLA have been posted to the store and are preventing SL residents from buying any goods from this vendor.

The SLLA has no complaint with American Apparel but is seeking to introduce voting rights to Second Life. We hope that American Apparel will join us in putting pressure on Linden Labs to do this. The SLLA can then stop our attacks against customers using their store.

We are “so” not in Kansas anymore

Tip of the Hat - Ilya Vedrashko

Uncommon Uses: Podcasting

Uncommon Uses is a series of posts where I talk about different ways an emerging technology can be used. My previous post on uncommon uses for wiki’s was rather popular, and I thought another technology that could bare some Uncommon Uses attention was podcasting. Sometimes in the early adoption of new technologies they are pressed into service in similar ways to previous technologies, for instance when television first came many of the early shows resembled radio plays, but were on television.

Podcasting is very different from radio though, it’s on demand, and not only can you listen to it when ever you want, you can also discover it at any time as well. What would most podcasts be like if you discovered them a year later? Not great for news then, but really good for serial content, and even more interesting for contextual content ie. stuff you listen to in a certain context or situation.

Serial Plays - Shadow Falls of course is the first professionally produced podcast drama (podrama), and it’s apparently some scary shit.

Podcast Novels - You would think this would be a no brainer, audio books right? But this Sci-Fi writer Scott Sigler lays claim to being the first podcasting novelist and with over 80,000 downloads (for his 3 books) he’s generated a hell of a lot of demand for his actual books. My good blogging friend CK of CK-blog.com has just posted a very interesting interview with Scott that provides some really fascinating context as to how and why he got into podcasting his novels.

Audio Tours - The first example of what I’ll call contextual podcasting, walking tours. Great example of course the Sweatshopper walking tours of two walmarts in Maine. Another example is Adam Curry (the podfather) walking tour of South Beach, Miami. Also check out Itoors who seem to be dedicated to this, but this idea is limitless.

Learning a Language - Podcasting is an amazing format for education, great example being the folks over at ChinesePod where they provide a series of free lessons, and a subscription service that will build your own RSS feed lesson. Related: MSNBC just wrote about learning languages on your ipod

Music Lessons - iplaymusic.com is a video podcast that teaches you guitar, they give away the first 35 lessons for you to try out. I downloaded them ages ago and have only been through a couple, I guess I need a motivational podcast.

Powerpoint Presentations - Ouch I know, but hey, with an enhanced podcast you can add screenshots of the deck and sync them with bookmarks on the audio track. Great thing to hand out after a conference or lecture. If your on a mac here’s a nice little app that does it for you called ProfCast

Children’s Stories - StoryNory, of course any story can be read for a podcast, but I’m sure Mum’s and Dad’s will love a service like this. Although, i loved having stories read to me by my Dad when I was a kid.

Cooking lessons - Couldn’t find many examples but I’m thinking this would be huge. Shopping list in the shownotes, some background information to listen to while your shopping, and then talking you through the techniques. If someone can figure out the script i’ll narrate. Ok I found a couple, campfire cafe: meals cooked over an open fire in realtime. Also Crash Test Kitchen Looks like my cup of tea “real people cooking real food”

Update:
Performance Venue My friend and colleague Seth Palmer is using a podcast to publish a series of piano recitals, even more interestingly is he is transcribing/playing classical music using GarageBand and the orchestral JamPacks. I found it hard to believe that Antonín Dvořák: Piano Quintet in A was done in garageband, incredible.

Excersise Class Anyone that listens to the Daily Source Code will know this one, the fitness attack podcast, and the soon to come Assercize Podcast

Narrate public domain books Librivox is an amazing example of what can be done by a passionate group and an internet connection. It is essentially a collection of audio books of public domain books that you can download for free.

So what else?

Car Maintenance?
Cycling tours?
Alternate commentary on movies, kind of mystery science theatre in your ipod.

What do you guys think? Anyone found podcasts that go beyond the radio format and really take advantage of context and time?

Even better click here to send me an audio comment and I’ll post a podcast of suggestions

Cheers,

Karl

Agency.com Pulls Out Of Subway Pitch

In a sad fizzling of a hotly debated advertising/agency/viral topic, agency.com has decided to withdraw from the running for the subway pitch.

A representative of the Omnicom Group agency here said it withdrew from consideration when it reached the finals of a pitch for a conflicting account, which he declined to name. Subway’s account selection process was taking longer than anticipated, and Agency.com decided to take itself out of the running, he said.

Ad-Week

An unsatisfying end to the debate as many, even the detractors used the outcome of whether agency.com got the work or not as the touchstone of success.

David Armano wins best headline for this story with “It’s-Not-You-It’s-Me.COM

“agency-deathwatch” Update

My agency-deathwatch post is an evolving post that continues to grow (basically anything I bookmark in delicious and tag “agency-deatwatch” is added to the post).

I wanted to highlight two entries that are worth reading:

First from David Armano of Logic+Emotion: Advertising: Innovate or Die. Vol. 1. Davids article clearly lays out the need for R&D and innovation in advertising, and how the traditional agency model just does not fit.

Second The Agency Model is Dead from BlueFlavor Blog. Blueflavor lists five nails in the coffin of the agency model:

Coffin Nail 1: Segmentation
Coffin Nail 2: Big Ideas: They don’t always reap big reward
Coffin Nail 3: The Cost of Trial and Error
Coffin Nail 4: The Growth of In-House Resources
Coffin Nail 5: The Talent Pool

Both of these articles talk about the issues that are subverting the Agency business model, and why agencies need to change to survive.

Related:
Five Implications for The Social Media Agency

3 Rules For Managing Viral Marketing - What Every CMO Needs To Know

“Survivor” to Divide Teams Along Racial Lines

A NYT story on how the teams for the new survivor episode will be divided into blacks, Asian-Americans, Hispanics and whites. I guess file this under the WTF category, were they slipping in the ratings or something?

read more | digg story

Crumbelievable - Colbert traditional media zeitgeist for social media

Yesterdays episode included the OK/GO video of the treadmill (4 million views wtf), and even had Damian Kulash as a guest on the show

A few days ago he started a star wars kid like competition after someone mashed up his greenscreen lightsaber bit

Currently leading the pack is Steven vs the Rancor:

He included “crumbelievable” as the ad that should define modern culture (anyone that listens to the American Copywriter podcast know thats a fav)

His Wikiality experiment

Yesterdays episode provided some great commentary on the fragmentation of culture, and the rise of the niche. Steven asks the question why don’t we all like the same commercial, why don’t we all like the same book.

Where is Americas cultural cohesiveness, where’s the common experience

Hense “American Pop Culture: It’s Crumbelievable!

UPDATE: Colbert on Kittenwar

What! 48% thinks Tabasco is cuter, the mainstream cute kitten lovers are being pushed to the margins by kitten extremists here. 52% voted for Tako, that’s bullshit… Tabasco, run as an independent

UPDATE: Steven’s writers have even pinched material from Zefrank, although it has been pointed out the doughnut joke is pretty obvious.

Also Chris Anderson, author of the brilliant book the Long Tail, comments on this Colbert episode Colbert on pop culture: It’s Crumbelievable!”

And Ze tells Steven off in this episode

Also Paul at HeeHawMarketing has some additional commentry on the death of common experience

Is Flickr Trying To Screw Artists?

My sister is the one in the family that can draw and paint, I on the other hand was born with less obvious talents, anyway, I’ve got her into flickr and she has taken to it like a duck to water. She’s far more hooked into the flickr community than I, she’s got one painting with over 50 comments, and that IMHO is officially a shitload.

Anyway, I just found out that Flickr is quietly turning off the visability of accounts that have more art than photography on them, and thats even for paid up “pro” accounts. It’s called NIPSA (Not In Public Areas).

This is from some Flickr customer service corrospondance with an artist called Roy Blumenthal

With some exceptions, it’s OK to post other images, but if
the majority of your photostream contains content other than
photographs (like illustrations, screenshots, diagrams,
etc.) it’s very likely that your account will be marked Not
in Public Site Areas (NIPSA). NIPSA means your photos won’t
show up in photo searches, but they will still be visible
in your pages, your groups and contacts.

Here’s a longer post documenting an artists back and forth with flickr customer service after he found out his account was now NIPSA.

I understand that flickr is trying to avoid becoming storage for the flotsom and jetsom of screenshots like photobucket or imageshack, but I wish they would be cooler with the people adding original artwork, I mean that’s life enriching stuff right there. Fiona’s photo stream is all artwork, but is way more interesting than a lot of people photos :-)
So what can we do to save artists of flickr from becoming NIPSA? A SaveFlickrArtists tag maybe? What do you think?

Two Conferences Worth Checking Out

The Future of Web Apps Sep 13-14, 2006 organized by Carson Workshops, and the folks behind the amazing online magazine for web developers/designers Vitamin. With speakers from Digg, Google, Technorati, Wordpress, Flickr, Yahoo, Feedburner it should be an amazing conference, and for $295 for two days you could not get a better deal. It’s in San Francisco, so if you’re on the west coast you have no excuse :-)

For a little less 2.0 hyperbole in October the excellent Peter Merholz is organizing the IDEA conference (IDEA stands for Information: Design, Experience, Access). It takes place October 23-24 in Seattle, WA.

I think the cross-disciplinary aspect is its strongest feature, but also makes it harder to sell — this isn’t a “web” conference or a “mobile” conference or an “architecture” conference, etc. It’s a Design (with a big D, yes) conference. I think it’s addressing concerns that will become paramount in a few short years, as the confluence and convergence of media and environments leads to increased complexity in our lives.

Read more about the program and speakers here, the speakers have a wonderfully diverse and cross disciplined background. I think this is a must for anyone interested in the realm of “designing for experience” or customer experience.

UPDATE: Atomiq has a good write up on the IDEA conference as well.

Speakers from BBC, Etsy, Stamen, Maya, the National Park Service, Adaptive Path and IBM Research will talk about “how to let everyday people take true advantage of the overwhelming mass of information that floods their lives.”

The program looks great, and visionary sci-fi author Bruce Sterling (1, 2, 3) will keynote… which is reason enough to go on its own.

Top Cameras and Top Manufacturers Extracted From Flickr Daily Uploads

flaggrantdisregard.com has put a great page together that monitors the EXIF data of photo uploads to flickr and extracts camera information. Here’s the top ten list of camera models:

1 NIKON D50 Nikon
2 NIKON D70 Nikon
3 Canon EOS DIGITAL REBEL XT Canon
4 Canon EOS 20D Canon
5 Canon EOS 350D DIGITAL Canon
6 NIKON D70s Nikon
7 CYBERSHOT Sony
8 Canon PowerShot S2 IS Canon
9 Canon EOS DIGITAL REBEL Canon
10 NIKON D200 Nikon

They have also extrapolated top manufacturers, and what is pretty amazing here is that 2 of the top ten are mobile phone manufacturers, Sony Ericsson and Nokia respectively.

1 Canon
2 Nikon
3 Sony
4 FujiFilm
5 Kodak
6 Olympus
7 Casio
8 Sony Ericsson
9 Nokia
10 Panasonic

Also here’s a post with a graph of the top DSLR camera uploads

It’s amazing what people will do with data if they can get their hands on it.

Roddick Vs. Pong Viral by Amex - Rule 4 “get ready to scale”

Nice little video from Amex, and i guess an example of “integrated viral” because along with the video Amex has also created an online flash game at http://stoppong.com.

Clearly they had some scaling issues as people logged on to play the game as I got this error when I tried to play it:

Warning: mysql_pconnect(): User pong has already more than ‘max_user_connections’ active connections in /usr/www/users/pong/include/mysql.php on line 76

In my 3 rules of managing viral marketing I had said “Experiment, Monitor, and Respond”, so i’m not sure if this would fall under the “Respond” header, or maybe there’s a 4th rule, “prepare to scale”.

BTW the 3 rules for managing viral marketing sound great in French:
trois règles du marketing viral que tous les chefs marketing devraient connaître and Marketing Viral, encore quelques articles

Merci beaucoup :-)
Update: Just noticed Joseph Jaffe blogged about this as well