Social Media Strategy & Engagement Marketing by Karl Long

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The Secret Life Of Advertising

Why not make commercials that people want to watch, ads that people seek out, send to friends, discuss. A nice article on the New York Times talks about this in a piece called Commercials Find New Life on Web:

Like the generation of Americans that traded baseball cards, Internet users often swap television commercials, e-mailing them back and forth. By making their commercials available, advertisers hope to replicate, if on a much smaller scale, the online success that Anheuser-Busch had with its commercials from this year’s Super Bowl.

“The best compliment you can get these days is if you create an ad entertaining enough that people want to virally share it and pass it on,” said Karen Jones, the vice president for brand advertising and promotion for DHL. “Everybody just wants to see what’s happening. The more entertaining and creative your spots are, the more people want to engage with them.”

In the end advertising is content, if it’s good people watch it, and if it sucks people ignore it…. unless it sucks so much people send it on to friends :-)
On a related note, this is what bud.tv is trying to capitalize on, that advertising is content, and in many ways companies can become sponsors in the real sense of the word, patrons of the advertising arts. Brand Autopsy has written recently on this, and thinks they are setting themselves up for failure:

So we are saying: ‘Can we be in six months what YouTube is?’ Bud.TV is unknown today, but with our marketing and awareness programs that reach is not an unreasonable objective for the first 90 days.

This is a quote from an interview with Tony Ponturo, VP of Global Media & Sports Marketing in a wall street journal article.

He has lost his mind if he thinks bud.tv is going to get close to youtube in 90 days.

Anyway, i’m just off to get on a plane, liquid and gel free i might add, to Boston for the weekend. I tell you, when you feel like Palm Beach Airport is the central front in terror the terrorists have truly won.

Bad Spellers Of The World Untie!

A few days ago I wrote about Lonelygirl15 and how it had been discovered that she was not an angst ridden teenager, but a figment of some filmmakers imagination. Just today the New York Times published a great article about it that includes Lonelygirls real name (Jessica Rose), and where she’s from (New Zealand) etc.

In my article on September 8th though, I did something pretty typical, I misspelt something, namely Lonely, I actually spelt it Lonley, which still looks right to me :-) Unfortunately because Lonleygirl15 slips past the spellcheck, and i’m dyslexic it went live. As it turns out a lot of other people can’t spell lonely either, take a look at this:

lonelygirl stat

Yep, over a 1,000 people hit my site because they misspelled lonelygirl15, and that’s just since since September 8th. Not only does it indicate a lot of people are misspelling it, it also indicates how huge a story this is and how many people are interested in it.

In many ways I am an unlikely blogger because I suffered so badly at school due to my poor written work. Oral exams were almost always an A, and written projects always a C, so when I left school I vowed never to write again. Here I am now 3+ years into blogging, and I accept that mistakes will happen, but they don’t define my work, my world, or my perception of my self. Although I still have some very good friends that read my blog and just beg me to get an editor. I wonder, does the value of getting my thinking and ideas out there in the world outweigh the possibility that my credibility will be hurt when people discover that I am a total grammar and spelling dunce.

It’s awful to admit but on the occasion that i’ve been a participant in online dating, i’ve skipped over profiles that made heinous spelling errors. Am I a spellist of the worst kind…

Beyond Viral Marketing - Engagement, Narrative, & Passion

So what does the Blair Witch Project, Lost, and Lonelygirl15 have in common? Well on the surface they had what we might call “viral” components, lots of buzz, lots of WOM (Word Of Mouth); all things that marketers are frantically “adding to the plan”. But each of these phenomena were driven by narrative, mystery, and discovery; they were/are puzzles that engage the audience (and I use audience in the loosest possible way), they make the audience participants. Part story, part treasure hunt, there is nothing passive about it for those that opt to engage, but of course there is an audience as well, one that sits back on the couch and watches it unfold, and their experience is surely richer for all the fanatics involved as well. Surely it is no coincidence that the word “fan” is derived from fanatic.

Well, the recent unprecidented interest in Lonelygirl15 (which I might add since I misspelled it lonleygirl15 has generated twice the normal traffic here), has introduced me to a concept called Alternate Reality Gaming, which is very much beyond viral. As i’m only just introduced to the subject, I thought I’d share a few sites about it:

First off, the grandaddy site the ARGN (alternate reality gameing network), a collection of sites dedicated to the topic.

The network sites include:

Unfiction.com is a comprehensive resource for those interested in Alternate Reality Gaming, both from the players’ perspective and from that of the puppetmasters.

Cloudmakers was founded as a discussion group for the interactive web game centered around the film A.I., which was officially solved on July 24, 2001. Though the original game, The Beast, has ended, Cloudmakers now serves as a clearinghouse for online gaming.

Deaddrop.us The latest news on Alternate Reality Gaming and unique features for both players and Game Designers. Also, look for reports on cross-genre projects spanning traditional media and the gaming community.

Smirkbox is a great ARG humor site dedicated to looking at this whole Alternate Reality Gaming thing from a, well, different perspective. Plus, it usually reminds us not take ourselves too seriously.

Varin.org keeps us up to date on ARGs and computer games in general, with news, reviews and commentary.

Metaurchins is the home of the Metaurchins Book Project, an online narrative chronicling the Project MU (Metacortechs) game. If you’re new to Alternate Reality Gaming, make sure to stop by to get a hint of what you’re in for.

Somewhat tangentially related is a 24 - 48 hour treasurehunt in the bay area called simply “the game”

I’m fascinated in these rich games that are essentially enabled through technology, and social media, absolutely fascinating. In many ways it is an example of what Chris Anderson talks about in the Long Tail, we’re not as mainstream as we think.

And lost fans, check out the Generally Speaking Lost Podcast, each show dissected weekly.

mortgage trigger leads

Hug a New Yorker

Hug Zeldman linked to some things that he wrote on 9/11

Hug Zefrank talks about what he was doing on 9/11

Lonleygirl15 - Purple Monkeys Did It


Link for Feedfans

Funny video, but they also used this term which I haven’t heard before “Alternate Reality Gaming.”

More about Lonelygirl15 here

T-shirt 2.0 - Video of Philips Amazing Light Emitting fabrics


Link to vid for feedfans

The future of trade shows, in-store promotions, and uniforms is looking very scary. If you think banners are annoying WTF do you do if the persons t-shirt has video running on it. Even worse if the person happens to have boobs, no really I was looking at the video promotion.

BTW what a great way youtube is for Philips to share an innovation like this. I had actually read about this earlier in the day, and thought “so what”. Then I saw the video and could really see what the big deal was. Have half a million people opted in to watch any of your product announcements?

Courtesy of my sister blog tcritic.com the daily t-shirt blog

Friday Fun - Teenie Weenie - Spinal Tap for this generation


Link to the movie for Feedreader fans

Spinal Tap is one of my favorite movies, and I love the mockumentory format, and Teenie Weenie is pretty damn good considering. So far it’s been viewed almost half a million times over the last 4 days, rated 2500 times, commented 1100 times. Pretty engaged audience right there.

Tip of the Hat Jake at the communityguy.com blog

Joint Venture Creates First Viral Video Syndication Network in US and Europe

In a news item from Ad-land’s commercial archive they note a joint venture between London based viral video pioneers DMC and viral tracking service BoldMouth. This will be an interesting mix of both the creative and the metrics.

“The JV was in part demand driven particularly from the US, where clients are wanting to join the dots and go beyond the simple viral distribution of branded content by integrating these activities as part of their word of mouth marketing initiatives rather than use them as stand alone tactical executions.” said Justin Kirby President and CEO of DMC London.

Kind of a sign that viral is becoming, dare I say it, more of an accepted business practice, or marketing strategy.

It seems that the Europeans seem to be a bit ahead of the game on the formalization of viral marketing, which I find rather unusual, as Americans are the consummate marketers. Here’s another full service viral firm that includes creative, seeding, and metrics: GoViral

Jupiter Paper - Viral Marketing: Budgeting Beyond Social Media

viral marketing - budgeting beyond social media
The questions they aim to answer are:

  • What tactics will viral marketers use in the coming year?
  • How will consumers react to new viral marketing tactics?
  • What steps can viral marketers take to capitalize on consumers seeking more information?

I’d love to find out a bit more about this paper, if anyone gets some an inside track on it let me know. I’ve been hard on Jup, but they have some smart folks, and I would actually like to see them create a successful practice here.

Lonleygirl15 Fake - New Art Form or Social Manipulation (Jessica Rose)

LonlygirlFor anyone that missed it, a recent youtube starlett, Lonleygirl15, who was the epitome of a teenage angst ridden vlogger on youtube has been found out as a fake. She captured the hearts of many, and each of her videos were watched half a million times or so, she is also the second most subscribed to channel of all time on youtube. More interesting though was the “lost like” obsession of her fans that turned this into an investigation trying to find out who she was. Anyway LA Times reports Lonleygirl15 was a hollywood creation (or at least some film makers), and a viral sensation. Bob Garfield is happy, as he had proposed this, and it was a big topic of discussion on sundays edition of On The Media (which i highly recommend as a podcast). Lonleygirl15 though seems to have been more of an art experiment than any kind of nefarious marketing fakery. Think of it like a new kind of fiction, or art form.

Update: Great article in the New Yorker about Lonleygirl15

Also, Lonleygirl15 top search on technorati this morning

Here’s the message that was on the Lonelygirl15 formums “message from the creators

To Our Incredible Fans,

Thank you so much for enjoying our show so far. We are amazed by the overwhelmingly positive response to our videos; it has exceeded our wildest expectations. With your help we believe we are witnessing the birth of a new art form. Our intention from the outset has been to tell a story– A story that could only be told using the medium of video blogs and the distribution power of the internet. A story that is interactive and constantly evolving with the audience.

Right now, the biggest mystery of Lonelygirl15 is “who is she?” We think this is an oversimplification. Lonelygirl15 is a reflection of everyone. She is no more real or fictitious than the portions of our personalities that we choose to show (or hide) when we interact with the people around us. Regardless, there are deeper mysteries buried within the plot, dialogue, and background of the Lonelygirl15 videos, and many of our tireless and dedicated fans have unearthed some of these. There are many more to come.

To enhance the community experience of Lonelygirl15, which you have already helped to create, we are in the process of building a website centered around video and interactivity. This website will allow everyone to enjoy the full potential of this new medium. Unfortunately, we aren’t programmers. We are filmmakers. We are working furiously to complete the website, and hope to have it up and running shortly.

So, sit tight. You are the only reason for our success, and we appreciate your devotion. We want you to know that we aren’t a big corporation. We are just like you. A few people who love good stories. We hope that you will join us in the continuing story of Lonelygirl15, and help us usher in an era of interactive storytelling where the line between “fan” and “star” has been removed, and dedicated fans like yourselves are paid for their efforts. This is an incredible time for the creator inside all of us.

Thank you.

UPDATE: The New York Times writes today

The woman who plays Lonelygirl15 on the video-sharing site YouTube.com has been identified as Jessica Rose, a 20-ish resident of New Zealand and Los Angeles and a graduate of the New York Film Academy. And the whole project appears to be the early serialized version of what eventually will become a movie.

Very interesting she is of New Zealand origin, I was recently thinking a couple of her pronunciations sounded Australian (forgive me kiwi’s that was my first thought, and it was a barely perceptible accent).