Comments on: Branding Services – American Airlines: We know why you fly http://experiencecurve.com/archives/branding-services-american-airlines-we-know-why-you-fly Learning and writing about emerging internet culture Mon, 26 Jul 2010 17:31:51 -0700 hourly 1 http://wordpress.org/?v=3.0 By: edward http://experiencecurve.com/archives/branding-services-american-airlines-we-know-why-you-fly/comment-page-1#comment-4077 edward Tue, 30 Sep 2008 15:44:59 +0000 http://experiencecurve.com/?p=31#comment-4077 "We do know why you fly".... ...becasue you can't wim to Hawaii! ...because it's a heck of a lot cheaper than driving! ...because it's take a heck of a lot less time than driving! (in case you didn't notice it would take about 4 days and $1500 to drive from SFO-JFK) furthermore it's "their service" not "there service", and btw if you wanted service pay for service and sit in business class. next time fly South West or United or Continental, the customer does always have a choice if they are willing to pay for it, which obviously in this day and age they are not. So my advice to you is to pack up the old Chevy, pack a picnic basket with coffee and fresh milk, take a weeks vacation and then you only have yourself to blame. “We do know why you fly”….
…becasue you can’t wim to Hawaii!
…because it’s a heck of a lot cheaper than driving!
…because it’s take a heck of a lot less time than driving!
(in case you didn’t notice it would take about 4 days and $1500 to drive from SFO-JFK)
furthermore it’s “their service” not “there service”, and btw if you wanted service pay for service and sit in business class. next time fly South West or United or Continental, the customer does always have a choice if they are willing to pay for it, which obviously in this day and age they are not.

So my advice to you is to pack up the old Chevy, pack a picnic basket with coffee and fresh milk, take a weeks vacation and then you only have yourself to blame.

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