An interesting post from the “church of the customer” regarding how cutomers evangalise the service:
It is funny because I have just recently been pinging some folks on a old work alum list to see if anyone wanted to share movie suggestions and reviews via the netflix “friends” feature. I now have some extra people who I can see what they rent and what they like and dislike.
Here’s a link to my previous post on the “hidden value in netflix”
On a small note of irony, I had originally planned to just comment on the church of the customers bnet blog directly, but unfortunatly every time I attempted to add a comment, it kept saying I needed to be logged in. That was fine the first time, but after registering, and logging in, and then getting the same message that I needed to be logged in I gave up and decided to comment via trackback 
{ 2 comments… read them below or add one }
Thanks for pointing out the commenting/registration problems on the Bnet site (which syndicates our posts to their own blog). We forwarded a note to the Bnet tech team about the problem you had.
We’d love to have your comments on our homebase blog at http://www.churchofthecustomer.com.
We fixed the comment problem shortly after your post. Thank you for the heads up. Please feel free to come back and post a comment on any of our blogs.