I think the concept of marketing using “big games” or ARG’s is one of the most exciting marketing concepts that has emerged in recent years. The way it combines customer experience, co-creation, word of mouth, and customer engagement and lets not forget FUN, makes it a very powerful tool in a marketers repertoire. As Trent says though this is not just about marketing but a new form of entertainment.
A source with knowledge of the project says Reznor perceives it all not as a marketing campaign but as “a new entertainment form.” 42 Entertainment is helping to create the experience; that’s the agency behind 2005’s “alternate-reality game” promoting the Halo 2 videogame for the XBox.
Related: Five Trends Driving Big Games

“it combines customer experience, co-creation, word of mouth, and customer engagement and lets not forget FUN”
Man, this is the Swiss Army Knife of marketing concepts!
I should not have read this post just before bed time. My mind is racing.
Thanks for extending this conversation.
Keep creating…it freaks people out,
Mike
Thanks so much Michael, I really think it’s a very big idea, and the tools are getting to a point where you can do some very creative stuff.
if you all are interested in just how complex the year zero “experience” is, check out the fan-created nin wiki at http://ninwiki.com/
and how about the RIAA suing websites that host the tracks purposely leaked by the band via “MP3s found on USB drives in bathrooms at NIN concerts.”
Wow, thanks nin fan, that is a very interesting and useful resource, and yes I can well believe that the RIAA are suing fans, why wouldn’t you sue your customers
It is interesting to learn about ARGs. I had not heard of the term and of course it has now got me thinking.