Comments on: The Experience Is The Product http://experiencecurve.com/archives/the-experience-is-the-product Social Media and New Marketing Strategy Thu, 28 Aug 2008 12:25:27 +0000 http://wordpress.org/?v=2.5.1 By: Why experience is everything « Living in a digital world http://experiencecurve.com/archives/the-experience-is-the-product#comment-2606 Why experience is everything « Living in a digital world Tue, 13 Nov 2007 10:01:59 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2606 [...] to Experience Curve and John Winsor (cultural radar operator at Crispin Porter + Bogusky - what a neat job title) for [...] [...] to Experience Curve and John Winsor (cultural radar operator at Crispin Porter + Bogusky - what a neat job title) for [...]

]]> By: The Unified Communication product user's experience is everything | Conversationware http://experiencecurve.com/archives/the-experience-is-the-product#comment-2550 The Unified Communication product user's experience is everything | Conversationware Mon, 05 Nov 2007 22:29:27 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2550 [...] be to Futurelab and Karl Long for the [...] [...] be to Futurelab and Karl Long for the [...]

]]> By: Nathan Snell http://experiencecurve.com/archives/the-experience-is-the-product#comment-2529 Nathan Snell Fri, 02 Nov 2007 17:58:48 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2529 Can't agree more. I've just had a close experience with a UGC site that has had a lot of trouble for, imo, very much this reason. To add a bit... Kathy of Creating Passion Users wrote a while shining some light on various aspects of the designed experience that Apple has done in their products. Most significant to me was her description of even the animation of when things slide in and out of place, it's an animation that has physics grounded in the physical world (I'm still sad she stopped blogging) That post is part of what originally opened my eyes to much of what you're saying here- experience is so much in the design, from how the button feels to what sound it makes when it looks- it doesn't stop after the visual appeal. Can’t agree more. I’ve just had a close experience with a UGC site that has had a lot of trouble for, imo, very much this reason.

To add a bit…
Kathy of Creating Passion Users wrote a while shining some light on various aspects of the designed experience that Apple has done in their products. Most significant to me was her description of even the animation of when things slide in and out of place, it’s an animation that has physics grounded in the physical world (I’m still sad she stopped blogging)

That post is part of what originally opened my eyes to much of what you’re saying here- experience is so much in the design, from how the button feels to what sound it makes when it looks- it doesn’t stop after the visual appeal.

]]> By: Karl http://experiencecurve.com/archives/the-experience-is-the-product#comment-2520 Karl Thu, 01 Nov 2007 19:36:22 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2520 Dead right Valeria, the Apple store experience is part of the product as well. All the touch points are aligned and orchestrated to create the experience. Dead right Valeria, the Apple store experience is part of the product as well. All the touch points are aligned and orchestrated to create the experience.

]]> By: The Experience is The Product. Products are People too, by Peter Merholz - via FutureLab | Liviu Taloi http://experiencecurve.com/archives/the-experience-is-the-product#comment-2504 The Experience is The Product. Products are People too, by Peter Merholz - via FutureLab | Liviu Taloi Tue, 30 Oct 2007 22:17:15 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2504 [...] the marketing, and how often our approaches to design screw this up.” Mai multe detalii aici (aici gasiti postul original). Si credeti-ma, merita 47 de minute din viata dumneavoatra de tineri [...] [...] the marketing, and how often our approaches to design screw this up.” Mai multe detalii aici (aici gasiti postul original). Si credeti-ma, merita 47 de minute din viata dumneavoatra de tineri [...]

]]> By: Valeria Maltoni http://experiencecurve.com/archives/the-experience-is-the-product#comment-2492 Valeria Maltoni Mon, 29 Oct 2007 19:36:39 +0000 http://experiencecurve.com/archives/the-experience-is-the-product#comment-2492 I just wrote about my experience at the Apple store on Saturday and it resonates with this post -- design the experience so that it is easy for the customer and his story to be at the center and you have a product people want. I just wrote about my experience at the Apple store on Saturday and it resonates with this post — design the experience so that it is easy for the customer and his story to be at the center and you have a product people want.

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