The experience of moving and saying no to Uhaul
Last time I moved Uhaul screwed me so badly that I will go to any lengths not to use that company. Their sin was to allow me to “reserve” a truck online for the day of my move from a specific location, only to show up at the specified day, time and location to be told that they didn’t have the truck. So What was the reservation for? Just to give me some false hope that I could have a truck on my moving day. Anyone that has moved knows that everything hinges on “moving day”, if the truck doesn’t’ show up it is an absolute disaster layered upon one of the most stressful experiences of your life, a real shit sandwich.
It’s going to cost a couple of hundred to store the containers for a month, and about $2000 to move them to Florida. A Uhaul truck would cost about $1000 and that doesn’t include a towing trailer for my car, the horror of driving a Uhaul for 1500 miles, gas etc.
So the moving experience for me is going to be, loading my containers, a nice little road trip in my Mini Cooper, some temporary accommodation while I find the best place to live in Fort Lauderdale, a phone call to order my containers, unload them at my sweet new pad and enjoy.
Sorry Uhaul, U have screwed me for the last time.
One Comment, Comment or Ping
Hoppel
I just reserved a Penske truck for a move to NJ. Uhaul has screwed me in past, multiple times.
Plus, their online registration process lets you pick a location, but no time. And they say a rep will call you by 6:00 pm the evening before your pick up date to let you know the time and location to pick the truck up. WTF, I would have already picked up the truck. But I guess they get to change it - nice customer service. And like you said, the time is crucial. If I can’t pick a time, I don’t trust them to pick a time that works for me. I once had to wait almost 3 hours for a truck, which totally screwed up the rest of the move. Penske is about 3xs as much, but Uhaul isn’t worth the risk, it will cost way too much in the end.
Aug 26th, 2008
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