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	<title>Comments on: three D&#8217;s of customer experience</title>
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	<link>http://experiencecurve.com/archives/three-ds-of-customer-experience</link>
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		<title>By: Futurelab's Blog (in beta)</title>
		<link>http://experiencecurve.com/archives/three-ds-of-customer-experience/comment-page-1#comment-24</link>
		<dc:creator>Futurelab's Blog (in beta)</dc:creator>
		<pubDate>Wed, 01 Mar 2006 20:08:53 +0000</pubDate>
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		<description>&lt;strong&gt;three Dâ€™s of customer experience...&lt;/strong&gt;

by: Karl Long HBS working knowledge just published and article from Bain &#38; Company called the three D&rsquo;s of customer experience. Bain &#38; Company is another top business consultancy rather like McKinsey. Here&rsquo;s a link to the article: T...</description>
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<p>by: Karl Long HBS working knowledge just published and article from Bain &#38;#38; Company called the three D&#38;rsquo;s of customer experience. Bain &#38;#38; Company is another top business consultancy rather like McKinsey. Here&#38;rsquo;s a link to the article: T&#8230;</p>
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