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	<title>ExperienceCurve by Karl Long</title>
	<atom:link href="http://experiencecurve.com/feed" rel="self" type="application/rss+xml" />
	<link>http://experiencecurve.com</link>
	<description>Social Media and New Marketing Strategy</description>
	<pubDate>Thu, 21 Aug 2008 16:56:01 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.5.1</generator>
	<language>en</language>
			<item>
		<title>Social Media is becoming core requirement for Marketing Managers</title>
		<link>http://experiencecurve.com/archives/social-media-is-becoming-core-requirement-for-marketing-managers</link>
		<comments>http://experiencecurve.com/archives/social-media-is-becoming-core-requirement-for-marketing-managers#comments</comments>
		<pubDate>Fri, 08 Aug 2008 16:41:11 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Social-Media]]></category>

		<category><![CDATA[Design]]></category>

		<category><![CDATA[jobs]]></category>

		<guid isPermaLink="false">http://experiencecurve.com/?p=988</guid>
		<description><![CDATA[Mashable asked last week if Social Media Jobs Here To Stay? That in many ways is like saying in 1999 are these web jobs here to stay, there is no doubt that social media in the broader sense is here to stay, some tools and social networks will disappear, but IMHO pandoras box is open, [...]]]></description>
			<content:encoded><![CDATA[<p>Mashable asked last week if <a href="http://mashable.com/2008/08/04/social-media-jobs/">Social Media Jobs Here To Stay</a>? That in many ways is like saying in 1999 are these web jobs here to stay, there is no doubt that social media in the broader sense is here to stay, some tools and social networks will disappear, but IMHO pandoras box is open, and no one will be able to close it. Anyway, the point being is that big companies are &#8220;getting&#8221; in, and even if they don&#8217;t have &#8220;social media&#8221; in the title more and more job descriptions are going to include &#8220;must be familiar with blogging&#8221; &#8220;facebook experience a plus&#8221; etc. Check out <a href="http://www.web-strategist.com/blog/2008/06/20/list-of-social-computing-strategists-and-community-managers-for-large-corporations-2008/">Jeremiah Owyang&#8217;s long list of Social Media Strategists</a>. Anyway, case in point is this executive search that Wert &amp; co. is doing: </p>
<blockquote><p>
<a href="http://www.wertco.com/home.html">Wert &#038; Company, Inc</a><br />
an international recruitment and consulting firm, conducting executive, senior searches for dynamic companies and organizations across a range of disciplines and industries, specializing in marketing, brand strategy, design and innovation.</p>
<p>Wert &#038; Company is seeking Digital Marketing Manager on behalf of one of the most celebrated, global design centric brands—to plan, develop and implement the effective (next stage) use of web-based technologies in support of their global business and marketing requirements. As the primary director, creator and evaluator of public-facing web channels, this person will bring new energy and perspectives to an already well established brand—to broaden the consultancy&#8217;s online presence, and foster more meaningful digital connections worldwide. As a member of the marketing communications team, this individual will collaborate with a small team of content generators to build a cohesive future-facing plan for the firm&#8217;s corporate websites as well as commerce sites and content portals.</p>
<p>Candidates must be champions of great design!</p></blockquote>
No Tags]]></content:encoded>
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		<item>
		<title>An anthropological introduction to YouTube presented to the Library of Congress June 23rd</title>
		<link>http://experiencecurve.com/archives/an-anthropological-introduction-to-youtube-presented-to-the-library-of-congress-june-23rd</link>
		<comments>http://experiencecurve.com/archives/an-anthropological-introduction-to-youtube-presented-to-the-library-of-congress-june-23rd#comments</comments>
		<pubDate>Wed, 30 Jul 2008 22:30:55 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Co-Creation]]></category>

		<category><![CDATA[Viral-Persuasion]]></category>

		<category><![CDATA[anthropology]]></category>

		<category><![CDATA[culture]]></category>

		<category><![CDATA[video]]></category>

		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://experiencecurve.com/?p=987</guid>
		<description><![CDATA[This is a wonderful video presentation on YouTube that focuses the anthropology, the behavior, and the culture that YouTube is enabling. This is a wonderful video from an educational standpoint and I plan to use it in the upcoming course on social media I will be teaching in the fall at the Academy of Arts [...]]]></description>
			<content:encoded><![CDATA[<p>This is a wonderful video presentation on YouTube that focuses the anthropology, the behavior, and the culture that YouTube is enabling. This is a wonderful video from an educational standpoint and I plan to use it in the <a href="http://socialmediaclass.pbwiki.com/FrontPage">upcoming course on social media</a> I will be teaching in the fall at the Academy of Arts University in San Francisco. </p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/TPAO-lZ4_hU&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/TPAO-lZ4_hU&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="425" height="344"></embed></object></p>
No Tags]]></content:encoded>
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		</item>
		<item>
		<title>Try Something New, PSFK Conference In San Francisco July 17th</title>
		<link>http://experiencecurve.com/archives/try-something-new-psfk-conference-in-san-francisco-july-17th</link>
		<comments>http://experiencecurve.com/archives/try-something-new-psfk-conference-in-san-francisco-july-17th#comments</comments>
		<pubDate>Fri, 11 Jul 2008 20:26:23 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Customer-Experience]]></category>

		<category><![CDATA[Design]]></category>

		<category><![CDATA[conference]]></category>

		<category><![CDATA[creativity]]></category>

		<category><![CDATA[event]]></category>

		<category><![CDATA[psfk]]></category>
<category>conference</category><category>creativity</category><category>event</category><category>psfk</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=984</guid>
		<description><![CDATA[
If you are tired Bay Area conferences where you hear the same old cheerleaders in what has become an increasingly incestuous web 2.0 echo chamber you need to check out the PSFK conference in San Francisco next week. This is sure to be a very creative and inspiring conference with great people from creative and [...]]]></description>
			<content:encoded><![CDATA[<p><a href='http://www.psfk.com/psfk-conference-san-francisco'><img src="http://experiencecurve.com/wp-content/uploads/2008/07/525x340-w-sponsors1.jpg" alt="" title="525x340-w-sponsors1" width="500" height="323" class="alignnone size-full wp-image-985" /></a></p>
<p>If you are tired Bay Area conferences where you hear the same old cheerleaders in what has become an increasingly incestuous web 2.0 echo chamber you need to check out the <a href="http://www.psfk.com/psfk-conference-san-francisco">PSFK conference in San Francisco next week</a>. This is sure to be a very creative and inspiring conference with great people from creative and successful companies in the real world, like Virgin America, Method, Modernista, Apple, and NASA. My blog buddy from Ogilvy 360, <a href="http://rohitbhargava.typepad.com/">Rohit from the Influential Marketing blog</a> will be there i&#8217;m sure <a href="http://www.amazon.com/Personality-Not-Included-Companies-Authenticity/dp/0071545212/104-5178205-7337548?SubscriptionId=0PZ7TM66EXQCXFVTMTR2">signing books</a> as well. </p>
<p>This is the confirmed speaker list:</p>
<p>Adrian Ho, <a href="http://www.zeusjones.com"  title="PSFK Conference San Francisco speaker ">Zeus Jones</a><br />
Amit Gupta, <a href="http://www.photojojo.com" title="PSFK Conference San Francisco Speaker">Photojojo</a> <br />
Andrew Hoppin, <a href="http://www.nasa.gov"  title="PSFK Conference San Francisco speaker">NASA</a> <br />
Charles Ogilvie, <a href="http://www.virginamerica.com"  title="PSFK Conference San Francisco speaker">Virgin America</a> <br />
Chris Riley, <a href="http://www.apple.com" title="PSFK Conference San Francisco speaker">Apple</a> </p>
<p>Colin Nagy, <a href="http://www.attentionpr.com/">Attention</a><br />
Ed Cotton, <a href="http://www.influxinsights.com"  title="PSFK Conference San Francisco Speaker">Influx Insights</a>  / <a href="http://www.bssp.com"  title="PSFK Conference San Francisco Speaker">BSSP</a> <br />
Eric Corey Freed, <a href="http://www.organicarchitect.com/"  title="PSFK Conference San Francisco Speaker">Organic Architect</a> <br />
Ezra Cooperstein, <a href="http://www.current.tv"  title="PSFK Conference San Francisco San Francisco">Current TV</a> </p>
<p>
Frank Striefler, <a href="http://www.tbwachiat.com"  title="PSFK Conference San Francisco Speaker">TBWA/Media Arts Lab</a> <br />
Gareth Kay, <a href="http://www.modernista.com">Modernista</a> <br />
George Murphy, <a href="http://www.modo-group.com"  title="PSFK Conference San Francisco Speaker">Modo-Group</a> <br />
George Parker, <a href="http://www.adscam.typepad.com/"  title="PSFK Conference San Francisco Speaker">Adscam</a>  / <a href="http://www.amazon.com/gp/redirect.html%3FASIN=1599180421%26tag=guybrighsnewy-20%26lcode=xm2%26cID=2025%26ccmID=165953%26location=/Madscam-George-Parker/dp/1599180421%253FSubscriptionId=0PZ7TM66EXQCXFVTMTR2"  title="PSFK Conference San Francisco Speaker">Author</a>  </p>
<p>Jean-Marie Shields, <a href="http://www.starbucks.com"  title="PSFK Conference San Francisco Speakers">Starbucks</a><br />
Jen Bekman, <a href="http://www.20x200.com"  title="speaker at PSFK Conference NEw York">20&#215;200</a> <br />
Jeremy Townsend, <a href="http://www.theghet.com"  title="Ghetto Gourmet speaks">Ghetto Gourmet</a><br />
John Pollard, <a href="http://www.microsoft.com"  title="PSFK Conference San Francisco Speaker">Microsoft</a> <br />Josh Handy, <a href="http://www.methodhome.com"  title="PSFK Conference San Francisco Speaker">Method</a><br />Josh Morenstein, <a href="http://www.fuseproject.com"  title="PSFK Conference San Francisco Speaker">fuseproject<br /></a>Kevin Allison, <a href="http://www.ft.com/home/us"  title="Fianacial Times">Financial Times</a></p>
<p>Liz Dunn, <a href="http://www.funnyordie.com/"  title="PSFK Conference San Francisco Speaker">FunnyOrDie.com</a><br />Lynn Casey, <a href="http://www.teamnoesis.com/"  title="PSFK Conference San Francisco Speaker">Team Noesis</a><br />Mark Lewis, <a href="http://www.ddb.com"  title="PSFK Conference San Francisco Speaker">DDB</a><br />Max Schorr, <a href="http://www.goodmagazine.com/" >Good Magazine</a><br />Nate Pence, <a href="http://www.methodhome.com"  title="PSFK Conference San Francisco Speaker">Method</a> <br />
Rohit Bhargava, <a href="http://www.ogilvypr.com/expertise/360-digital-influence.cfm"  title="PSFK Conference San Francisco Speaker">Ogilvy 360 Digital Influence</a>  / <a href="http://www.amazon.com/gp/redirect.html%3FASIN=0071545212%26tag=guybrighsnewy-20%26lcode=xm2%26cID=2025%26ccmID=165953%26location=/Personality-Not-Included-Companies-Authenticity/dp/0071545212%253FSubscriptionId=0PZ7TM66EXQCXFVTMTR2"  title="PSFK Conference San Francisco Speaker">Author</a> </p>
<a href="http://experiencecurve.com/tag/conference/" rel="tag">conference</a>, <a href="http://experiencecurve.com/tag/creativity/" rel="tag">creativity</a>, <a href="http://experiencecurve.com/tag/event/" rel="tag">event</a>, <a href="http://experiencecurve.com/tag/psfk/" rel="tag">psfk</a>]]></content:encoded>
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		</item>
		<item>
		<title>Amazing Dancing Liquid Video</title>
		<link>http://experiencecurve.com/archives/amazing-dancing-liquid-video</link>
		<comments>http://experiencecurve.com/archives/amazing-dancing-liquid-video#comments</comments>
		<pubDate>Fri, 11 Jul 2008 20:00:23 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Fun Stuff]]></category>

		<category><![CDATA[amazing]]></category>

		<category><![CDATA[video]]></category>

		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://experiencecurve.com/?p=983</guid>
		<description><![CDATA[
The liquid on top of a metal tray on top of a booming sub-woofer produces some memorizing effects that look supernatural. The liquid is a mixture of water and cornstarch at about a 1:6 ratio, start with the cornstarch, add water slowly, it&#8217;s a substance that feels &#8216;hard&#8217;, pours like liquid. 
No Tags]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/Px9jcA4decA&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/Px9jcA4decA&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p>The liquid on top of a metal tray on top of a booming sub-woofer produces some memorizing effects that look supernatural. The liquid is a mixture of water and cornstarch at about a 1:6 ratio, start with the cornstarch, add water slowly, it&#8217;s a substance that feels &#8216;hard&#8217;, pours like liquid. </p>
No Tags]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/amazing-dancing-liquid-video/feed</wfw:commentRss>
		</item>
		<item>
		<title>Engagement vs. Popularity Metrics in Blogs</title>
		<link>http://experiencecurve.com/archives/engagement-vs-popularity-metrics-in-blogs</link>
		<comments>http://experiencecurve.com/archives/engagement-vs-popularity-metrics-in-blogs#comments</comments>
		<pubDate>Wed, 09 Jul 2008 18:21:31 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Co-Creation]]></category>

		<category><![CDATA[Social-Media]]></category>

		<category><![CDATA[engagement]]></category>

		<category><![CDATA[measurement]]></category>

		<category><![CDATA[metrics]]></category>

		<guid isPermaLink="false">http://experiencecurve.com/?p=981</guid>
		<description><![CDATA[Lots of people have been talking about the right metrics for blogs and other kinds of social media for a couple of years now. It is in fact a desperate need in the blogging community because apart from the obvious ego-surfing, feedback and benchmarkeing is absolutely critical to managing and growing a blog. Also for [...]]]></description>
			<content:encoded><![CDATA[<p>Lots of people have been talking about the right metrics for blogs and other kinds of social media for a couple of years now. It is in fact a desperate need in the blogging community because apart from the obvious ego-surfing, feedback and benchmarkeing is absolutely critical to managing and growing a blog. Also for anyone running a corporate blog, <a href="http://blogs.forrester.com/charleneli/2007/01/new_roi_of_blog.html">how do you show ROI</a> and how do you show growth, progress, results? More to the point if you are managing a blog how do you provide the right metrics in place to drive the right behavior on the blog. The old adage of you can&#8217;t manage what you can&#8217;t measure holds true, as does the idea that you only get what you measure, so you&#8217;d better be measuring the right thing <img src='http://experiencecurve.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Most of the metrics thus far have been based upon typical web-site metrics, unique visitors, page views, incoming links etc. which are fine measures if you are only interested in popularity. Now this is fine if your business is pleasing advertisers because of course they are still obsessed (however misguidedly) on eyeballs. But popularity is a very misleading measure if your aim is something other than popularity, and is especially meaningless when you compare part time blogs, to professional with a whole editorial staff. </p>
<p>Many folks have compiled lists of blogs ranking them using various publicly available information. <a href="http://moblogsmoproblems.blogspot.com/2008/07/viral-gardens-top-25-marketing-social.html" title="The Viral Garden's Top 25 Marketing &#038; Social Media Blogs - Week 112 - The Viral Garden">Mack Collier&#8217;s Top 25 Marketing Blogs</a> (recently expanded to include Social Media blogs) uses Technorati Authority to rank these blog, and the <a href="http://adage.com/power150/" title="Power 150 - Ranking the top blogs and bloggers in advertising, marketing and media. - Advertising Age">Ad Age Power 150</a> uses a multi-metric including Technorati, RSS subscribers, Google Page Rank and others, but IMHO still essentially measures of popularity. Seth Godin&#8217;s blog is at the number 1 spot on the Top 25 marketing blog and the Ad Age Power 150. </p>
<p>Now in comes <a href="http://www.aiderss.com/">Aide RSS</a> a company that aims to provide measures of &#8220;engagement&#8221; (see <a href="http://wiredset.com/root/archives/008589.html">Mark Ghuneim on Measuring Engagement</a>). Now engagement has been a watchword in the marketing and advertising community for a couple of years now and I think there is a great deal of consensus that customer engagement is a more meaningful measure in the world of social media than measures of popularity. Beyond Social Media it is becoming clear that it is engagement over time that is one of the secrets behind building great brands in the web2.0/social media space, I really like the work David Armano is doing on <a href="http://darmano.typepad.com/logic_emotion/2008/04/micro-interacti.html">Micro Interactions and Direct Engagement</a>, it is those Micro Interactions which form the basis to measuring engagement. </p>
<p>Anyway, Aide Rss has been doing some engagement measurement using their soon to be released API and they used Mack Colliers Top 25 Marketing blogs as a baseline for that test. <a href="http://blog.aiderss.com/2008/07/08/storytelling-roi-social-engagement-metrics-for-marketing-social-media-bloggers/#comment-523" title="&nbsp; Storytelling ROI: social engagement metrics for Marketing &#038; Social Media bloggers&nbsp;-&nbsp;AideRSS Blog">They published their results as an image</a>, so I took the liberty of transferring it to a table and calculated the relative gains and losses of these blogs. I think the results are pretty interesting and there are some big moves in what for the last year has been a pretty static list. In the table I&#8217;ve got the Top 25 marketing blog standings based upon technorati rank and then on the right the Aide Rss Engagement rankings, and in the last column a +/- for where the blog has moved. </p>
<p>Here&#8217;s how they calculated engagement: </p>
<div class="quote">
	So how did I go about it? With our custom-designed API — sorry, hasn’t been publicly released yet — I analyzed each feed, which accomplished the following:</p>
<ol>
<li>counted number of posts published in each of the last two months (so essentially for May and June)</li>
<li>counted numbers of each type of engagement we analyze, e.g. 200 clicks, 5 comments, 12 trackbacks, etc.</li>
<li>weighted each engagement type for level of engagement</li>
<li>added up the engagement scores for all engagement types for all blog posts for each month to calculate an overall engagement score for each month</li>
<li>calculated an average engagement score based on dividing total engagement score by number of posts per month</li>
<li>calculated the percentage increase or decrease in engagement for the blog’s content month over month.</li>
</ol>
</div>
<table cellspacing="1" cellpadding="3" style="border-width:1px!important;border-spacing:2px!important;">
  <col width="75" /><br />
  <col width="133" /><br />
  <col width="60" /><br />
  <col width="143" /><br />
  <col width="67" /><br />
  <col width="53" /></p>
<tr height="13">
<td height="13" align="right">&nbsp;</td>
<td>Popularity</td>
<td align="right">Technorati Score</td>
<td>&nbsp;</td>
<td>Engagement</td>
<td align="right">&nbsp;</td>
<td>&nbsp;</td>
</tr>
<tr height="13">
<td height="13" align="right" width="57">1</td>
<td width="227"><a href="http://sethgodin.typepad.com/" title="Seth's Blog">Seth&#8217;s Blog</a> </td>
<td align="right" width="108">9,223</td>
<td width="29">&nbsp;</td>
<td width="268"><a href="http://www.chrisbrogan.com/" title="chrisbrogan.com">Chris Brogan</a></td>
<td align="right" width="58">47028</td>
<td width="36" align="right">+3</td>
</tr>
<tr height="13">
<td height="13" align="right">2</td>
<td><a href="http://www.copyblogger.com/" title="Copywriting tips for online marketing success from Copyblogger">CopyBlogger </a></td>
<td align="right">6,270</td>
<td>&nbsp;</td>
<td><a href="http://sethgodin.typepad.com/" title="Seth's Blog">Seth&#8217;s blog</a></td>
<td align="right">39535</td>
<td align="right">-1</td>
</tr>
<tr height="13">
<td height="13" align="right">3</td>
<td><a href="http://www.chrisbrogan.com/" title="chrisbrogan.com">Chris Brogan</a> </td>
<td align="right">1,935</td>
<td>&nbsp;</td>
<td><a href="http://www.copyblogger.com/" title="Copywriting tips for online marketing success from Copyblogger">CopyBlogger</a></td>
<td align="right">33696</td>
<td align="right">-1</td>
</tr>
<tr height="13">
<td height="13" align="right">4</td>
<td><a href="http://www.searchengineguide.com/" title="Search Engine Guide - Small Business Help for Website Promotion and Increased Search Engine Traffic">Search Engine Guide</a> </td>
<td align="right">1,471</td>
<td>&nbsp;</td>
<td><a href="http://www.mpdailyfix.com/" title="MarketingProfs Daily Fix Blog">Daily Fix</a></td>
<td align="right">9933</td>
<td align="right">+4</td>
</tr>
<tr height="13">
<td height="13" align="right">5</td>
<td><a href="http://darmano.typepad.com/" title="Logic+Emotion">Logic + Emotion</a> </td>
<td align="right">1,288</td>
<td>&nbsp;</td>
<td><a href="http://www.searchengineguide.com/" title="Search Engine Guide - Small Business Help for Website Promotion and Increased Search Engine Traffic">Search Engine Guide</a></td>
<td align="right">7670</td>
<td align="right">-1</td>
</tr>
<tr height="13">
<td height="13" align="right">6</td>
<td><a href="http://www.ducttapemarketing.com/blog/" title="Duct Tape Marketing Blog">Duct Tape Marketing</a> </td>
<td align="right">946</td>
<td>&nbsp;</td>
<td><a href="http://www.ducttapemarketing.com/blog/" title="Duct Tape Marketing Blog">Duct Tape Marketing</a></td>
<td align="right">7037</td>
<td align="right">0</td>
</tr>
<tr height="13">
<td height="13" align="right">7</td>
<td><a href="http://rohitbhargava.typepad.com/" title="Influential Marketing Blog">Influential Marketing</a> </td>
<td align="right">834</td>
<td>&nbsp;</td>
<td><a href="http://darmano.typepad.com/" title="Logic+Emotion">Logic + Emotion</a></td>
<td align="right">4362</td>
<td align="right">-2</td>
</tr>
<tr height="13">
<td height="13" align="right">8</td>
<td><a href="http://www.mpdailyfix.com/" title="MarketingProfs Daily Fix Blog">Daily Fix</a> </td>
<td align="right">761</td>
<td>&nbsp;</td>
<td><a href="http://www.socialmediaexplorer.com/" title="Social Media Explorer">Social Media Explorer</a></td>
<td align="right">4254</td>
<td align="right">+14</td>
</tr>
<tr height="13">
<td height="13" align="right">9</td>
<td><a href="http://brandautopsy.typepad.com/" title="Brand Autopsy">Brand Autopsy</a> </td>
<td align="right">717</td>
<td>&nbsp;</td>
<td><a href="http://www.twistimage.com/blog/" title="Six Pixels of Separation - Marketing and Communications Blog and Podcast - By Mitch Joel at Twist Image">Six Pixels Of Separation</a></td>
<td align="right">3901</td>
<td align="right">+3</td>
</tr>
<tr height="13">
<td height="13" align="right">10</td>
<td><a href="http://www.churchofthecustomer.com/" title="Church of the Customer Blog">Church of the Customer </a></td>
<td align="right">661</td>
<td>&nbsp;</td>
<td><a href="http://www.conversationagent.com/" title="Conversation Agent">Conversation Agent</a></td>
<td align="right">3869</td>
<td align="right">+1</td>
</tr>
<tr height="13">
<td height="13" align="right">12</td>
<td><a href="http://www.conversationagent.com/" title="Conversation Agent">Conversation Agent</a> </td>
<td align="right">625</td>
<td>&nbsp;</td>
<td><a href="http://www.drewsmarketingminute.com/" title="Drew McLellan - The Marketing Minute:">Drew&#8217;s marketing Minute</a></td>
<td align="right">3150</td>
<td align="right">+2</td>
</tr>
<tr height="13">
<td height="13" align="right">13</td>
<td><a href="http://www.twistimage.com/blog/" title="Six Pixels of Separation - Marketing and Communications Blog and Podcast - By Mitch Joel at Twist Image">Six Pixels of Separation</a> </td>
<td align="right">619</td>
<td>&nbsp;</td>
<td><a href="http://moblogsmoproblems.blogspot.com/" title="The Viral Garden">The Viral Garden</a></td>
<td align="right">3086</td>
<td align="right">+5</td>
</tr>
<tr height="13">
<td height="13" align="right">14</td>
<td><a href="http://www.drewsmarketingminute.com/" title="Drew McLellan - The Marketing Minute:">Drew&#8217;s Marketing Minute</a> </td>
<td align="right">605</td>
<td>&nbsp;</td>
<td><a href="http://www.whatsnextblog.com/" title="B.L. Ochman's weblog: Internet marketing strategy, social media trends, news and commentary.">What&#8217;s Next</a></td>
<td align="right">2770</td>
<td align="right">+2</td>
</tr>
<tr height="13">
<td height="13" align="right">15</td>
<td><a href="http://www.jaffejuice.com/" title="Jaffe Juice">Jaffe Juice</a> </td>
<td align="right">603</td>
<td>&nbsp;</td>
<td><a href="http://rohitbhargava.typepad.com/" title="Influential Marketing Blog">Influencial Marketing</a></td>
<td align="right">2387</td>
<td align="right">-7</td>
</tr>
<tr height="13">
<td height="13" align="right">16</td>
<td><a href="http://www.whatsnextblog.com/" title="B.L. Ochman's weblog: Internet marketing strategy, social media trends, news and commentary.">What&#8217;s Next</a> </td>
<td align="right">475</td>
<td>&nbsp;</td>
<td><a href="http://www.damniwish.com/" title="Andy Sernovitz's Damn, I Wish I'd Thought of That!">Damn, I Wish I&#8217;d Thought Of That</a></td>
<td align="right">2289</td>
<td align="right">+6</td>
</tr>
<tr height="13">
<td height="13" align="right">17</td>
<td><a href="http://bloombergmarketing.blogs.com/" title="Diva Marketing Blog - Marketing blogs and corporate social media strategies for innovative companies">Diva Marketing</a> </td>
<td align="right">439</td>
<td>&nbsp;</td>
<td><a href="http://technomarketer.typepad.com/" title="Techno//Marketer">Techno Marketer</a></td>
<td align="right">2104</td>
<td align="right">+7</td>
</tr>
<tr height="13">
<td height="13" align="right">18</td>
<td><a href="http://moblogsmoproblems.blogspot.com/" title="The Viral Garden">The Viral Garden</a> </td>
<td align="right">438</td>
<td>&nbsp;</td>
<td><a href="http://brandautopsy.typepad.com/" title="Brand Autopsy">Brand Autopsy</a></td>
<td align="right">1864</td>
<td align="right">-8</td>
</tr>
<tr height="13">
<td height="13" align="right">19</td>
<td><a href="http://gregverdino.typepad.com/" title="Greg Verdino: Marketing, Media &#038; Trends">Greg Verdino&#8217;s Marketing Blog</a> </td>
<td align="right">427</td>
<td>&nbsp;</td>
<td><a href="http://www.churchofthecustomer.com/" title="Church of the Customer Blog">Church Of The Customer</a></td>
<td align="right">1809</td>
<td align="right">-8</td>
</tr>
<tr height="13">
<td height="13" align="right">20</td>
<td><a href="http://www.ck-blog.com/" title="CK's Blog">CK&#8217;s Blog</a> </td>
<td align="right">418</td>
<td>&nbsp;</td>
<td><a href="http://gregverdino.typepad.com/" title="Greg Verdino: Marketing, Media &#038; Trends">Greg Verdino&#8217;s Marketing Blog</a></td>
<td align="right">1712</td>
<td align="right">-1</td>
</tr>
<tr height="13">
<td height="13" align="right">21</td>
<td><a href="http://www.damniwish.com/" title="Andy Sernovitz's Damn, I Wish I'd Thought of That!">Damn! I Wish I&#8217;d Thought of That!</a> </td>
<td align="right">415</td>
<td>&nbsp;</td>
<td><a href="http://scottmonty.com/" title="The Social Media Marketing Blog">The Social Media Marketing Blog</a></td>
<td align="right">1481</td>
<td align="right">+5</td>
</tr>
<tr height="13">
<td height="13" align="right">22</td>
<td><a href="http://www.converstations.com/" title="ConverStations: Business Blogs as Conversation Stations">Converstations</a> </td>
<td align="right">402</td>
<td>&nbsp;</td>
<td><a href="http://www.jaffejuice.com/" title="Jaffe Juice">Jaffe Juice</a></td>
<td align="right">775</td>
<td align="right">-7</td>
</tr>
<tr height="13">
<td height="13" align="right">23</td>
<td><a href="http://www.socialmediaexplorer.com/" title="Social Media Explorer">Social Media Explorer</a></td>
<td align="right">389</td>
<td>&nbsp;</td>
<td><a href="http://bloombergmarketing.blogs.com/" title="Diva Marketing Blog - Marketing blogs and corporate social media strategies for innovative companies">Diva Marketing</a></td>
<td align="right">772</td>
<td align="right">-6</td>
</tr>
<tr height="13">
<td height="13" align="right">24</td>
<td><a href="http://technomarketer.typepad.com/" title="Techno//Marketer">Techno Marketer</a> </td>
<td align="right">385</td>
<td>&nbsp;</td>
<td><a href="http://www.converstations.com/" title="ConverStations: Business Blogs as Conversation Stations">Converstations</a></td>
<td align="right">612</td>
<td align="right">-2</td>
</tr>
<tr height="13">
<td height="13" align="right">25</td>
<td><a href="http://everydotconnects.com/" title="">Every Dot Connects</a> </td>
<td align="right">378</td>
<td>&nbsp;</td>
<td><a href="http://everydotconnects.com/" title="">Every Dot Connects</a></td>
<td align="right">464</td>
<td align="right">0</td>
</tr>
<tr height="13">
<td height="13" align="right">26</td>
<td><a href="http://scottmonty.com/" title="The Social Media Marketing Blog">The Social Media Marketing Blog</a> </td>
<td align="right">376</td>
<td>&nbsp;</td>
<td><a href="http://www.ck-blog.com/" title="CK's Blog">CK&#8217;s Blog</a></td>
<td align="right">320</td>
<td align="right">-6</td>
</tr>
</table>
<p>(BTW no idea why the table looks so bad, I guess k2 is overriding everything)</p>
<p>I think this is a pretty fascinating experiment and I for one am very excited for when Aide RSS release this API. The one thing that I think is interesting here is the number of blogs who I consider very authoritative (and personal favorites) like <a href="http://www.jaffejuice.com/" title="Jaffe Juice">Jaffe Juice</a>, <a href="http://brandautopsy.typepad.com/" title="Brand Autopsy">Brand Autopsy</a>, and <a href="http://www.churchofthecustomer.com/" title="Church of the Customer Blog">Church of the Customer</a>, that had quite significant drops on the engagement scale. Obviously this is just after a cursory glance at the results and doesn&#8217;t take into account blog design or other factors, but I wonder if the more popular a blog gets the less conversational it becomes? </p>
<p>Anyway, I coded all this by hand so there may be errors, especially in recording gains and losses so please let me know if there are any problems. </p>
No Tags]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/engagement-vs-popularity-metrics-in-blogs/feed</wfw:commentRss>
		</item>
		<item>
		<title>Users Improving Products - Attaching an external mic to Nokia N95</title>
		<link>http://experiencecurve.com/archives/users-improving-products-attaching-an-external-mic-to-nokia-n95</link>
		<comments>http://experiencecurve.com/archives/users-improving-products-attaching-an-external-mic-to-nokia-n95#comments</comments>
		<pubDate>Tue, 08 Jul 2008 18:04:05 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Co-Creation]]></category>

		<category><![CDATA[audio]]></category>

		<category><![CDATA[phone]]></category>

		<category><![CDATA[podcast]]></category>

		<category><![CDATA[podcasting]]></category>

		<category><![CDATA[recording]]></category>
<category>audio</category><category>phone</category><category>podcast</category><category>podcasting</category><category>recording</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=980</guid>
		<description><![CDATA[I&#8217;ve often wondered how to add an external mic to my N95, as i think it would make a killer podcast recording device. Anyway, looks like someone figured it out and put an instructional video on Qik.

I had a blog post brainstorm a while ago on what a &#8220;social media phone&#8221; would look like, check [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve often wondered how to add an external mic to my N95, as i think it would make a killer podcast recording device. Anyway, looks like someone figured it out and put an instructional video on <a href="http://qik.com/video/124371">Qik</a>.</p>
<p><object width="425" height="319"><param name="movie" value="http://qik.com/player2.swf?streamname=9bde0b5670764fb69e2f5297ef354088&#038;vid=124371&#038;playback=false&#038;polling=false&#038;user=jackie&#038;displayname=jackie&#038;safelink=jackie&#038;userlock=true&#038;islive=&#038;username=anonymous" ></param><param name="wmode" value="transparent" ></param><param name="allowScriptAccess" value="always" ><embed src="http://qik.com/player2.swf?streamname=9bde0b5670764fb69e2f5297ef354088&#038;vid=124371&#038;playback=false&#038;polling=false&#038;user=jackie&#038;displayname=jackie&#038;safelink=jackie&#038;userlock=true&#038;islive=&#038;username=anonymous" type="application/x-shockwave-flash" wmode="transparent" width="425" height="319" allowScriptAccess="always"></embed></object></p>
<p>I had a blog post brainstorm a while ago on what a &#8220;social media phone&#8221; would look like, <a href="http://experiencecurve.com/archives/a-phone-for-bloggers-and-podcasters-brainstorm">check it out and feel free to continue adding ideas</a>.
<p><strong><em>Advertisement</em></strong>:  <a href="http://www.golfbox.com">Golf Ball Packaging Advertising Ideas</a><em> </em>Logo Golf Balls</p>
<a href="http://experiencecurve.com/tag/audio/" rel="tag">audio</a>, <a href="http://experiencecurve.com/tag/phone/" rel="tag">phone</a>, <a href="http://experiencecurve.com/tag/podcast/" rel="tag">podcast</a>, <a href="http://experiencecurve.com/tag/podcasting/" rel="tag">podcasting</a>, <a href="http://experiencecurve.com/tag/recording/" rel="tag">recording</a>]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/users-improving-products-attaching-an-external-mic-to-nokia-n95/feed</wfw:commentRss>
		</item>
		<item>
		<title>Leave Twitter Alone</title>
		<link>http://experiencecurve.com/archives/leave-twitter-alone</link>
		<comments>http://experiencecurve.com/archives/leave-twitter-alone#comments</comments>
		<pubDate>Thu, 03 Jul 2008 16:13:50 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Social-Media]]></category>

		<category><![CDATA[fail-whale]]></category>

		<category><![CDATA[microblog]]></category>

		<category><![CDATA[microblogging]]></category>

		<category><![CDATA[twitter]]></category>
<category>fail whale</category><category>microblog</category><category>microblogging</category><category>twitter</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=978</guid>
		<description><![CDATA[Where is Chris Cocker when you need him, anyway, next time you are on the verge of another jibe at Twitters expense you should bare this in mind. We are the early adopters and some of us are also some of the heaviest users of twitter, some people have literally 10&#8217;s of thousands of followers. [...]]]></description>
			<content:encoded><![CDATA[<p>Where is <a href="http://uk.youtube.com/watch?v=1XE0dYZiJVs">Chris Cocker</a> when you need him, anyway, next time you are on the verge of another jibe at Twitters expense you should bare this in mind. We are the early adopters and some of us are also some of the heaviest users of twitter, some people have literally 10&#8217;s of thousands of followers. Some, who are weblebreties, post tweets that attract 30 to 40 responses to every 140 character gem of wisdom is dropped. From what I understand it is the number of @ messages that are makes Twitter a difficult technology to scale. When I see the Fail Whale I just come back later, like others i&#8217;ve <a href="http://failwhale.com/">become rather fond of it</a>.</p>
<p><a href='http://www.flickr.com/photos/spiritsdancing/2619213845/'><img src="http://experiencecurve.com/wp-content/uploads/2008/07/2619213845_7a5f2fdccf-237x300.jpg" alt="" title="2619213845_7a5f2fdccf" width="237" height="300" class="alignnone size-medium wp-image-979" /></a></p>
<p>Being a mega early adopter means having to accept that sometimes things won&#8217;t run right. The guys at Twitter are building a technology that has never existed before, and they are doing it while everyone is using it. Talk about building a plane while flying it and transporting passengers, I wish them the best of luck. </p>
<p>Love the fail whale, <a href="http://tcritic.com/archives/fail-whale-twitter-is-over-capacity-t-shirts-and-fan-club/">check out the t-shirts</a>.</p>
<a href="http://experiencecurve.com/tag/fail-whale/" rel="tag">fail whale</a>, <a href="http://experiencecurve.com/tag/microblog/" rel="tag">microblog</a>, <a href="http://experiencecurve.com/tag/microblogging/" rel="tag">microblogging</a>, <a href="http://experiencecurve.com/tag/twitter/" rel="tag">twitter</a>]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/leave-twitter-alone/feed</wfw:commentRss>
		</item>
		<item>
		<title>Goatse Error Page at 11870.com</title>
		<link>http://experiencecurve.com/archives/goatse-error-page-at-11870com</link>
		<comments>http://experiencecurve.com/archives/goatse-error-page-at-11870com#comments</comments>
		<pubDate>Wed, 25 Jun 2008 18:50:24 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Fun Stuff]]></category>

		<category><![CDATA[easter-egg]]></category>

		<category><![CDATA[Goatse]]></category>

		<category><![CDATA[inside-joke]]></category>
<category>easter egg</category><category>goatse</category><category>inside joke</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=974</guid>
		<description><![CDATA[I just signed up for another location based micro-blogging/micro-media/social-media site at 11870.com (similar to britekite.com) and quickly discovered they have a very unique error page. (click on img for full size)

Wow!
easter egg, goatse, inside joke]]></description>
			<content:encoded><![CDATA[<p>I just signed up for another location based micro-blogging/micro-media/social-media site at <a href="http://11870.com">11870.com</a> (similar to <a href="http://britekite.com">britekite.com</a>) and quickly discovered they have a very unique error page. (click on img for full size)</p>
<p><a href='http://experiencecurve.com/wp-content/uploads/2008/06/picture-32.png' target="_new" ><img src="http://experiencecurve.com/wp-content/uploads/2008/06/goatse_error.jpg" alt="" title="goatse_error" width="500" height="223" class="alignnone size-full wp-image-975" /></a></p>
<p>Wow!</p>
<a href="http://experiencecurve.com/tag/easter-egg/" rel="tag">easter egg</a>, <a href="http://experiencecurve.com/tag/goatse/" rel="tag">goatse</a>, <a href="http://experiencecurve.com/tag/inside-joke/" rel="tag">inside joke</a>]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/goatse-error-page-at-11870com/feed</wfw:commentRss>
		</item>
		<item>
		<title>Creative Commons Case Study Database</title>
		<link>http://experiencecurve.com/archives/creative-commons-case-study-database</link>
		<comments>http://experiencecurve.com/archives/creative-commons-case-study-database#comments</comments>
		<pubDate>Wed, 25 Jun 2008 16:39:48 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Co-Creation]]></category>

		<category><![CDATA[creative]]></category>

		<category><![CDATA[creative-commons]]></category>
<category>co creation</category><category>creative</category><category>creative commons</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=972</guid>
		<description><![CDATA[I think many of us intuitively know how important Creative Commons is in supporting the co-creativity, like mashups and many kinds of consumer generated content. Now we don&#8217;t have to rely on our intuition and Creative Commons have created a database of case studies of it&#8217;s use around the world.
Creative Commons projects are found across [...]]]></description>
			<content:encoded><![CDATA[<p>I think many of us intuitively know how important Creative Commons is in supporting the co-creativity, like mashups and many kinds of consumer generated content. Now we don&#8217;t have to rely on our intuition and Creative Commons have created a database of case studies of it&#8217;s use around the world.</p>
<div class="quote">Creative Commons projects are found across the globe, with licenses used by private individuals to large corporations. The stories on this site tell of some of the thousands of individuals and organisations who use CC on a daily basis for a multitude of purposes across a variety of content. This site aims to highlight the fantastic work being done by creators and content aggregators in the CC community. It details some of the available tools for creation and collaboration which employ Creative Commons licenses.</p>
<p>    The Case Study Wiki chronicles past, present and future success stories of CC. The goal is to create a community-powered system for qualitatively measuring the impact of Creative Commons around the world. All are encouraged to add interesting, innovative, or noteworthy uses of Creative Commons licenses.
</p></div>
<p>If you want to know more about Creative Commons check out this video here:</p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/io3BrAQl3so&#038;hl=en"></param><embed src="http://www.youtube.com/v/io3BrAQl3so&#038;hl=en" type="application/x-shockwave-flash" width="425" height="344"></embed></object></p>
<a href="http://experiencecurve.com/tag/co-creation/" rel="tag">co creation</a>, <a href="http://experiencecurve.com/tag/creative/" rel="tag">creative</a>, <a href="http://experiencecurve.com/tag/creative-commons/" rel="tag">creative commons</a>]]></content:encoded>
			<wfw:commentRss>http://experiencecurve.com/archives/creative-commons-case-study-database/feed</wfw:commentRss>
		</item>
		<item>
		<title>The Power Point That Made Me Cry (because I was happy)</title>
		<link>http://experiencecurve.com/archives/the-power-point-that-made-me-cry-because-i-was-happy</link>
		<comments>http://experiencecurve.com/archives/the-power-point-that-made-me-cry-because-i-was-happy#comments</comments>
		<pubDate>Wed, 25 Jun 2008 00:15:28 +0000</pubDate>
		<dc:creator>Karl</dc:creator>
		
		<category><![CDATA[Co-Creation]]></category>

		<category><![CDATA[Customer-Experience]]></category>

		<category><![CDATA[New-Strategy]]></category>

		<category><![CDATA[Social-Media]]></category>

		<category><![CDATA[social-capital]]></category>

		<category><![CDATA[social-equity]]></category>
<category>co creation</category><category>social capital</category><category>social equity</category><category>social media</category>
		<guid isPermaLink="false">http://experiencecurve.com/?p=970</guid>
		<description><![CDATA[
 &#124; View &#124; Upload your own

Your mileage may vary but some of the themes in this slideshow &#8220;happiness as your business model&#8221; resonate so deeply with me it literally brought tears to my eyes. In the deck Tara (author of HorsePigCow and founder of Citizen Agency) connects so succinctly Maslows hierarchy of needs and [...]]]></description>
			<content:encoded><![CDATA[<div style="width:425px;text-align:left" id="__ss_414463"><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=happinessasyourbizmodel-1211177227568695-9"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=happinessasyourbizmodel-1211177227568695-9" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed"><img src="http://static.slideshare.net/swf/logo_embd.png" style="border:0px none;margin-bottom:-5px" alt="SlideShare"/></a> | <a href="http://www.slideshare.net/missrogue/happiness-as-your-business-model-414463?src=embed" title="View Happiness as Your Business Model on SlideShare">View</a> | <a href="http://www.slideshare.net/upload?src=embed">Upload your own</a></div>
</div>
<p>Your mileage may vary but some of the themes in this slideshow &#8220;happiness as your business model&#8221; resonate so deeply with me it literally brought tears to my eyes. In the deck Tara (author of <a href="http://www.horsepigcow.com/">HorsePigCow</a> and founder of <a href="http://citizenagency.com/">Citizen Agency</a>) connects so succinctly Maslows hierarchy of needs and the concepts of autonomy and relatedness it just blew me away. Funny because i&#8217;ve been trying to connect the same things for the last five or six years with limited success, so you would imagine it would make me feel quite inept seeing how well Tara has done it here, but that&#8217;s not the case at all, i feel like it&#8217;s a huge confirmation and an opportunity for me to go back and see how I can build on it. </p>
<p><a href="http://experiencecurve.com/articles/customerloyaltyFINAL.pdf ">I wrote an article way back in 2003</a> where I tried to connect a concept called the &#8220;hierarchy of customer experience&#8221; to loyalty, which was heavily inspired by Maslow&#8217;s hierarchy and Hertzbergs two factor theory of motivation which included &#8220;Trust > Competence > Autonomy > Creativity/Relatedness&#8221;</p>
<p><a href='http://experiencecurve.com/wp-content/uploads/2008/06/hierarchy_customer_experience.jpg'><img src="http://experiencecurve.com/wp-content/uploads/2008/06/hierarchy_customer_experience.jpg" alt="" title="hierarchy_customer_experience" width="421" height="285" class="alignnone size-full wp-image-971" /></a></p>
<p>Here&#8217;s another look at an earlier attempt:<br />
<a href="http://www.flickr.com/photos/karllong/87124079/" title="The Hierarchy of Customer Experience by karllong, on Flickr"><img src="http://farm1.static.flickr.com/42/87124079_47425466f6.jpg" width="500" height="366" alt="The Hierarchy of Customer Experience" /></a></p>
<p>I&#8217;m quite convinced that a model like this is the secret behind the real success (and real failure) of web 2.0/social media type companies. Increasingly it will be the secret behind the real success (and real failure) of all companies and organizations. </p>
<a href="http://experiencecurve.com/tag/co-creation/" rel="tag">co creation</a>, <a href="http://experiencecurve.com/tag/social-capital/" rel="tag">social capital</a>, <a href="http://experiencecurve.com/tag/social-equity/" rel="tag">social equity</a>, <a href="http://experiencecurve.com/tag/social-media/" rel="tag">social media</a>]]></content:encoded>
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		</item>
	</channel>
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